At Milwaukee's Best Massage, we understand that unanticipated events happen in everyone's life. In order to be effective and fair to all of our clients and out of consideration for the therapist's time, who is not paid if they do not perform the session, we have adopted the following policies:
- 24 hour advance notice is required when canceling an appointment. This allows the opportunity for someone else to schedule an appointment.
- If you are unable to give your therapist a reasonable time of advance notice you may be charged 50% for your missed appointment.
- No-shows Anyone who either forgets or consciously chooses to forgo their appointment with no contact, will be considered a "no-show". They will be charged the full amount for their "missed" appointment and future service will be denied until payment is made.
- Arriving late Appointment times have been arranged specifically for you. If you arrive late your session may be shortened in order to accommodate others whose appointments follow yours. Depending on upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible of the "full" session, however we will do our best to satisfy the scheduled time.
As a courtesy to everyone, we thank you for being prompt by planning your visit accordingly. Please arrive 10 minutes early on your first visit to fill out an intake form.